As a one-stop, turnkey robot-mounted 3D scanning inspection unit, we offer three new models that can be freely configured to respond to each customer's specific needs and challenges. By creating these tailored advanced solutions, we help manufacturers achieve the goals of 100% full inspection and zero-defect delivery.

By providing a diverse range of options and services, we have launched a redesigned Customer Care Program. We are dedicated to providing a high-quality customer experience and support services, upgrading the program with more service options tailored to our users. Offering greater flexibility to anyone using our technology reinforces our philosophy of prioritizing customer needs and our commitment to empowering customer success.

The new value-added versions of the Customer Care Program resulted from extensive internal and external discussions. This ensured a comprehensive understanding of user needs and preferences, ultimately delivering products that align perfectly with their expectations. These upgrades not only simplify the service experience but also ensure the ideal performance of the customers' products.

Consequently, the new program is now divided into two levels: the Customer Care Standard Plan and the Customer Care Select Plan. Thanks to this new approach with expanded options, both plans encompass a wider range of possibilities, allowing customers to choose the options that best fit their needs.

Customer Service - Standard Plan:

A simple, ready-made solution for customers who only require minimal verification of their systems. You can enjoy performance tracking for your system alongside our widely recognized customer service experience.

Customer Service - Select Plan:

This plan is customized according to customer needs, allowing you to choose the required options on top of parts and labor warranties. This plan is designed to ensure the system maintains premium working conditions and performance.

While shipping services are included in all plans, insurance coverage can be adjusted based on the actual circumstances of those using our technology. Customers can choose options such as accidental damage coverage and secure remote access/assistance. Additionally, they can choose from three different calibration types to obtain the required service level:

Calibration Option: Verification of hardware accuracy with a calibration certificate.

Calibration and Adjustment Option: Includes calibration, adjustment, and repairs if the system is out of specification.

Accredited Calibration and Adjustment Option: Includes accredited calibration performed according to strict ISO/IEC 17025 requirements, accompanied by a calibration certificate.

Our commitment to the continuous improvement of customer support is what sets us apart. Our customers do not just purchase a product; they invest in a partnership, and our high-quality support is the glue that solidifies that relationship.